9 MAY 2021: Response to VJC Covid-19 Case
Dear Parents & Students,
As reported in the news on 8th May 2021, a student from Victoria Junior College has tested positive for COVID-19. The said student also attends lessons in RMSS. She last attended lesson at our Parkway Centre Branch (3rd floor) on 5th May before being tested positive.
RMSS will close our Parkway Centre Branch (3rd floor) for thorough cleansing and sanitisation by professional personnel. The tutor who conducted the aforementioned lesson on 5th May, together with the other students in the same class, has been quarantined.
As part of a broader effort to safeguard our staff, tutors and students’ well-being, RMSS will conduct full online lessons for classes at our premises located at Parkway Centre till 19th May. RMSS’s students from Victoria Junior College have also been informed to attend online lessons till 19th May 2021.
This move may bring about some inconveniences. However, our students’ well-being is of utmost priority to us. Seen in this light, the move to conduct all lessons online for classes at our Parkway Centre Branch during this period is a pre-emptive and prudent move to contain any possible transmission of the virus among our student body.
In the ensuing days, we will keep a close watch on the health of our students. Students attending online lessons during this period will be given full support by our tutors and staff. Above all, we will continue to work closely with the authorities, parents and students on the way forward where our students’ well-being and academic progress are concerned.
We will announce any additional measures, if necessary, at the appropriate time. In the meantime, please stay safe and take good care. Do feel free to contact us at 62228222 if you require further assistance.
3 JUL 2020: RMSS SAFE DISTANCING MEASURES (PHASE 2)
As we entered phase 2 of Singapore's reopening, your child's safety and well-being remain our top priority, as has been throughout this pandemic.
RMSS will continue to take the necessary precautions while ensuring we can continue to deliver quality lessons to our students.
INTERVALS BETWEEN CLASSES TO ENSURE SAFE DISTANCING.
In keeping with the safe-management measures required by the law, RMSS will have to provide an interval between the ending of one class and the commencement of another, to facilitate the cleaning and disinfecting of the classroom.
Our tutors will, therefore, have to make a slight adjustment to the timing of your child's class. Affected classes may be dismissed or start 15 minutes earlier or end
15 minutes later.
Not all classes are affected.
THERE WILL BE NO SHORT-CHANGING OF RMSS CUSTOMERS.
Rest assured that in complying with the Ministry of Education regulations, RMSS will ensure that our students' interest is not compromised. The respective tutors will make arrangements to replace the 15 minutes gaps with parents and students concerned.
ENSURING A SAFE AND SEAMLESS EXPERIENCE WITH RMSS.
With the resumption of physical classes on 6 July 2020, our staff and tutors remain fully equipped and ready to bring to our students a safe learning environment. RMSS will carry out the following, with strict safe management measures in place:
- Students are to arrive at the respective centre on time. Students who arrive early are not permitted
to wait at the premises just outside the centre. Parents waiting to pick up their child after class are
kindly reminded not to do so at the aforesaid premises.
- When the class ends, the tutor will personally dismiss the students from our premises. Students are not allowed to loiter within the premises after class.
- Students will be dismissed on a whole-class basis. No personal consultation will be allowed after class, and students are not permitted to stay behind in the classroom after the class has ended. All consultations and questions will be supported via the Zoom platform. Kindly arrange this with the respective tutors.
We understand that the above arrangements will inadvertently bring forth inconveniences to parents and students. We are all in this together, and we appreciate your understanding that all these are done to ensure your child's safety and that of our staff as well as tutors.
We hope that you and your family stay safe, healthy, and strong.
Do feel free to call us at 6222 8222 if you need further clarification or assistance.
20 JUNE 2020: REOPENING OF OUR CENTRES
We hope that you and your family have been keeping well throughout this circuit breaker in Singapore. Thank you for your patience in accommodating the various operational changes and inconveniences that were necessary during the CB period.
As Singapore begins its phase two of the reopening on 19 June 2020, RMSS is also making preparation to resume physical classes. We place a strong emphasis on safeguarding the wellbeing and safety of our students as well as staff.
To this end, we will resume lessons in physical classrooms on 6 July 2020 so as to avail us with adequate time to make a comprehensive preparation to welcome our students back to the classrooms.
In keeping with safe management measures, RMSS will be adopting the following teaching platform:
HOW WILL LESSONS BE CONDUCTED
Existing classroom capacity will be halved. This means, for instance, a classroom that could accommodate 20 students in normal time will now only take in 10 students.
Should there be more than 10 students registered for the class, we will adopt a rotational basis where some students will attend physical classes on certain week
while others in the same class will attend lessons via online platform, Zoom. Both platforms (physical and online) will be carried out concurrently, ensuring that students in the physical classroom and those attending lessons via Zoom are taught exactly the same content, at the same time, by the same tutor.
HOW WILL STUDENTS’ LESSONS BE ROTATED
BETWEEN THE TWO PLATFORMS
We will only rotate the lesson of students exceeding the new class capacity. For instance, the new classroom capacity is 10, while we have 12 students registered for the said class. In this case, only the lesson of two students will be rotated between the two platforms.
In another words, 10 students will be attending lesson in the physical classroom while 2 students will be attending lesson via Zoom concurrently with the physical class.
RMSS has put in place a computerised system to schedule students to the respective platform (physical or online) based on a fair and rotational basis.
Students will be informed of the platform that they have been assigned to one week before the due lesson. Students who wish to opt for online platform for all the lessons can inform our centre directly.
We regret to inform that we will not be able to accommodate request for all lessons to be on physical classroom platform in classes where the number of students exceeds the permitted class capacity.
As we prepare to welcome our students back in the classroom, we need the collective effort of all parents and students to exercise social responsibility so that we can all stay safe. We would like to highlight a few key safe management measures:
· Students are required to wear a mask at all times. At the same time, students are advised to attend lessons on time and leave the centre premises immediately after class.
· If your child is feeling unwell with sore throat, fever or cough, please see a doctor and do not attend lesson.
· If any member of the student’s household is unwell with flu-like symptoms, kindly inform our centre and keep your child at home.
· Should any member of the student’s household be placed on QO/SHN/LOA, our centre must be informed and the student will not be able to attend lessons in physical classes for the duration of the notice. We will arrange for the student to attend lessons on the online platform instead.
Your vigilance and cooperation are essential in keeping our centre safe for all.
RMSS, for our part, will put up appropriate floor demarcations to ensure the safe distancing between students. There will be a higher frequency of routine cleaning and disinfection of high touch surfaces.
In addition, there will be health checks for all students and staff, as well as the use of SafeEntry to support contact tracing.
Once again, we would like to thank you for your continued confidence in us, and we are excited to begin this return to the new normal with all of our students and parents.
Take care and here’s wishing you and your family the best of health, always.
Do feel free to call us at 6222 8222 if you need further clarification or assistance.
15 JUNE 2020: PHASE 2 REOPENING ON 19 JUNE 2020
Singapore will be moving to Phase Two of the reopening on 19 June 2020.
As the country begins its post Circuit Breaker phase, we are committed to supporting the reopening phase responsibly. RMSS will be taking a calibrated and measured approach to safeguard the wellbeing and safety of our students and staff.
We are presently working on the details of physical class resumption and will duly inform parents of the arrangement.
Please feel free to contact us at 6222 8222 if you need further assistance.
CIRCUIT BREAKER CLASSES: YOGA, TUITION AND GYMS MOVE ONLINE AS SINGAPORE GETS USED TO OPERATING IN VIRTUAL WORLDS
10 APR 2020: RMSS RESPONSE TO ZOOM SECURITY ISSUES
There have been recent incidents where hackers had gained access to school lessons conducted via the Zoom App and obscene materials were displayed to students.
RMSS is well aware of ‘Zoom Bombing’ and would like to assure parents that our online lessons are conducted on a secure and effective platform.
One of the teachers that Yahoo Lifestyle SEA interviewed commented that unfamiliarity with the Zoom software could have compromised the security features in place to prevent such an occurrence. This is supported by a recent article in Fortune dot com which echoed the view that ‘Zoom Bombing’ mainly took place as a result of users’ imperfect command of Zoom’s privacy settings.
Contrary to the other users who may not be adequately trained in the use of Zoom, RMSS’s tutors were trained, as early as 7 Feb 2020, to not only conduct online lessons effectively via Zoom, but also to be familiarised with the security features present in the Zoom App. These security features can help to prevent hackers from accessing private lessons conducted by our tutors with students. As an added security measure, RMSS ensures that all software are regularly updated to the latest version.
As a tuition centre that is committed to the mission of delivering the highest quality of academic lessons to our students, RMSS has purchased the premium Business Plan from Zoom which has equipped us with more advance and effective administrative feature control and user management.
We would like to share with parents some of the security measures that we have adopted. These measures have brought about the secure online learning environment since RMSS started Zoom online platform on 27 March.
1. Waiting Room
We enable ‘waiting room’, which allows the tutors to manually give students entry into the online class. Unfamiliar names will not be admitted. Our students have been instructed to use their own name to sign in as another preventive measure.
2. Lock Meeting
After all our students have joined the meeting, our tutors will proceed to enable the function ‘Lock Meeting’ to further prohibit non authorised persons to gain access to the private lesson.
3. Join Meeting After Tutor
We disable the option to allow students to join the meeting before the arrival of the tutor. This is to ensure that students are under supervision of tutors at all time during lessons.
4. No Sharing
We do not share the Zoom meeting link or the meeting ID on public platforms.
5. Unique Meeting ID
We do not use personal meeting ID; a random unique ID will be generated for each meeting.
6. Password & Screen Sharing
We set a meeting password and set screen sharing to "host only".
7. Disabled Functions
We disable the functions of ‘file transfer’, ‘join before host’ as well as ‘allow removed participants to rejoin’.
8. Zoom Software Updates
As an added security feature, parents can update the operating system in all devices and the Zoom software.
As the nation pulls together to ride out this challenging period, we at RMSS are also doing our utmost to provide a secure and effective learning platform for our students. We seek your understanding and thank you in advance for your patience, as we work together to overcome COVID-19.
We seek all parents’ kind cooperation in ensuring that your child strictly follows the procedures that we have put in place. RMSS would like to reassure our parents and students that we remain committed to providing unwavering support in taking the appropriate cyber security measures to safeguard the well being of our students.
We thank you for your continued confidence in RMSS. In the meantime, here’s wishing you the best of health always.
Please feel free to contact us at 6222 8222 if you need further assistance.
3 APR 2020: RMSS RESPONSE TO STRICTER MEASURES
We hope you and your family are well and healthy in these unprecedented times.
The government has announced that Singapore will adopt stricter measures with effect from 7th April 2020. In such a situation, movement of people will be restricted and much of the routine of our daily lives disrupted.
RMSS has been monitoring closely the situation since the onset of the COVID-19 outbreak. All our tutors and administrative staff have been briefed and prepared to carry out the daily teaching and operations under different circumstances, such as the one we are experiencing now. Our tutors have been equipped with the necessary facilities to conduct online lessons from home. Rest assured that all measures are in place to make sure that the high quality of online lessons that RMSS has been delivering since 27th March 2020 will continue.
We will continue to monitor the situation as it develops. The materials to be used for the whole month of April have been distributed to parents and students. Should the strict measures be extended beyond the month of April, we will notify parents again on the distribution of book materials for subsequent months.
We have received many encouraging notes from our customers over the past few weeks. Thank you, your warm words of encouragement and appreciation are very important to help us work together with parents to provide a conducive and effective learning environment for our students in this trying time.
Thank you for your continued trust and support to RMSS. We wish you and your family good health.
For more information and assistance, please contact us at 6222 8222.
25 MAR 2020: RMSS LIVE STREAMING LESSONS FROM 27 MAR TO 4 MAY 2020 (updated)
RMSS has been closely monitoring the news and various measures adopted worldwide to mitigate the spread of the coronavirus disease (COVID-19).
As part of the national effort to ensure the well-being of students and the educational community, MOH has announced that all tuition and enrichment centre-base classes be suspended with effect from 26thMarch 2020, 2359 hours to 30thApril 2020.
In anticipation of such suspension of classes, RMSS has procured the hardware and software to enable real-time live-streaming of lessons to the homes of every student.
We are pleased to announce that we have completed the testing of equipment and the training of our staff.
RMSS will conduct real-time live streaming of all lessons commencing 27thMarch 2020.
To ensure minimum disruption to your child’s learning with us, these lessons will be taught by your child’s tutor at the same time of day as per regular class schedule. In short, there is no change; we are moving the teaching from classrooms to your homes, via the internet.
RMSS centres will remain open to assist in any administrative matters and act as a collection point for materials to our students.
In such unprecedented times, your continuous cooperation and support would be greatly appreciated.
COVID-19 Ministry of Health Travel Advisory Update
As per notice from MOH,
Singaporeans are advised to defer all non-essential travel abroad. If you are returning from mainland China (outside Hubei Province), Iran, Italy, France, Germany, Republic of Korea, *Japan, *Switzerland, *United Kingdom as well as all *ASEAN Countries (with the exemption of those travelling into Singapore from Malaysia via sea or land), will be issued with a 14-day Stay-Home Notice (SHN).
This advisory will apply for 30 days, and will be reviewed thereafter. This is to reduce the risk of Singaporeans contracting COVID-19 while overseas during this global pandemic.
You are advised to review your travel plans during the March school holidays, and check the MOH website for the latest measures as well as a list of countries that are subject to SHN requirements.
Click the link below to access MOH’s press release for more information.
📢Additional Precautionary Measures against COVID-19 Infection in RMSS📢
To enhance the protection of RMSS visitors, students, tutors and staff, we have implemented the following additional precautionary measures: -
1. Temperature screening will be required for all visitors, students, tutors and staff alike before/upon entering RMSS premises. Students are to bring their own thermometers to help facilitate the process.
a) Temperature taking will be done outside of RMSS premises before each class.
i) Main Centres - Outside along the walkway
ii) Bishan Classrooms (#44 / #54 / #201) - Downstairs along the walkway
iii) Parkway Centre Classrooms - Lift lobby
b) Late comers or students who turn up for extras or make up lessons, they are to wait OUTSIDE of their classroom for the tutor to take their temperature before entering the classroom.
2. ALL visitors will be required to complete a visitor declaration form for contact tracing.
3. All RMSS Tutors and Staff will have their temperature check twice daily. Any who is unwell or found to have a fever will be asked to leave RMSS premises and seek medical help immediately.
4. Students with a temperature below 38 deg C will be allowed into RMSS premises and be issued a coloured sticker as an indication that their temperature has been measured and cleared. The stickers will have to stay on visible areas of the student’s shoulder at all times during period of stay in RMSS premises.
5. If a student is found to have a temperature equals or more than 38 deg C or display flu like symptoms such as cough, runny nose, shortness of breath, they will be asked to go home.
6. All frequently touch surfaces (i.e. glass door handles, reception counter, centre phones, iPads and headphones etc.) as well as working spaces will be constantly sanitised throughout the day.
7. Hand sanitisers will be placed in all classrooms and within RMSS premises.
8. Anyone with the following will be denied entry to our premises: -
a) register a temperature of 38 degree Celsius and above or;
b) are unwell with respiratory symptoms or;
c) have visited mainland China (outside Hubei Province), Iran, Italy, France, Germany, Republic of Korea, *Japan, *Switzerland, *United Kingdom as well as all *ASEAN Countries in the last 14 days or;
d) had close contact with a confirmed case/on QO/SHN/LOA in the last 14 days
9. RMSS will continue to monitor the situation closely and act in accordance to MOE precautionary measures in schools. We also urge all students, tutors and staff to continue practising good personal hygiene such as washing their hands frequently with soap, and avoid coming for class if they are sick only to return when fully recovered.
RMSS Live Streaming Lessons
Dear Parents and Students,
Over the past few weeks, we witnessed the rapid spread of the Novel Coronavirus in China. Unfortunately, the virus has found its way to the rest of the world, Singapore included.
While the number of confirmed local infections is small compared to China, it is worrying as it can spread quickly if not properly monitored and controlled.
In light of the situation, RMSS has started to implement daily temperature checks for students, teachers and staff, who are also required to declare their travel & health status.
If there comes a time when MOE decides to shut down schools, RMSS will follow suit.
Notwithstanding the temporary closure of schools, life must go on and our education of students should continue with minimal disruption.
As a further safeguard and to minimise disruption, RMSS has purchased the hardware and software for live streaming of all lessons so that lessons can continue in students’ homes in the event of school closures.
While we hope the situation will not worsen to require closure of schools, RMSS has nevertheless invested effort & resources so that all lessons can continue at the usual times conducted by the usual tutors via live streaming should the need arise.
We are currently testing the live streaming of lessons and will update all parents and students in due course.
Meanwhile, we urge one and all to adopt good hygiene practices and to excuse oneself from lessons should one feel unwell or experience flu symptoms.